How do I send in my riflescope?
Quite simple. It is mandatory that you contact our service department directly to find out which restrictions and regulations apply for the shipment of your riflescope.
Once you have received all the important information, please download and fill in the following forms*. Please enclose the filled in forms with the riflescope you are sending us. It is also possible to attach your forms to your package in a window envelope.
Furthermore, we would like to point out that your shipment should only be sent as an insured package.
*For EU countries and USA you will have to fill in only one form.
**For all other countries, please refer to the instructions file for customs clearance.
How do we proceed after shipping?
We issue a confirmation of receipt for all incoming riflescopes. If you are sending us a riflescope which is not covered by our warranty, we will provide you with an estimate for the cost of repair.Repair cover letter